moss + method

Our Process

Here’s exactly how we build.

No black boxes. No surprises. Here is every step, every responsibility, and every day of the 14-day build window.

The Four Steps

Simple. Defined. Accountable.

01

Discovery & Brief

A free 45-minute video call where we learn everything about your business, your customers, your competition, and your goals. We ask a lot of questions. We listen more than we talk. At the end, we write the brief and send it to you for approval — not the other way around.

You do

  • Show up to the call
  • Share any brand assets you have (logo, colors, fonts)
  • Tell us who your competitors are
  • Describe your best customer in plain language

We do

  • Conduct the discovery call
  • Write the site brief (structure, copy direction, goals)
  • Define the technical architecture
  • Send the brief for approval within 24 hours

02

Build

Once the brief is approved, we build. The entire site is constructed in 7–10 days using our agentic workflow. Tim reviews every component before it goes into the build. We don't use templates — every site is designed and coded from scratch against your brand tokens.

You do

  • Provide final copy if you're writing it (or approve our draft)
  • Be available for quick questions via email
  • Share any photos or media you want used

We do

  • Design and develop all pages
  • Implement your brand tokens exactly
  • Write and integrate structural SEO markup
  • Configure GA4 analytics and contact form
  • Internal QA against Lighthouse and WCAG standards

03

Review & Revise

We send you a live preview link — a real URL where you can see and click through every page. You get one full round of revisions. Tell us everything at once; we implement it all in 48 hours and re-share the preview.

You do

  • Review the preview thoroughly
  • Consolidate all feedback into one document or message
  • Approve the revised preview when ready

We do

  • Share the live preview link
  • Implement all revision requests within 48 hours
  • Confirm all changes and re-share for final approval
  • Prepare deployment package

04

Launch & Monitor

Once you approve the final preview, we deploy to Cloudflare Pages or Vercel. Domain connection, SSL, CDN configuration — all handled. Your site is live. 30 days later, your first automated performance report arrives in your inbox automatically.

You do

  • Confirm deployment target (Cloudflare Pages recommended)
  • Provide domain access or DNS credentials
  • Share the launch with your audience

We do

  • Deploy to your chosen platform
  • Configure DNS and SSL
  • Set up automated performance monitoring
  • Deliver first performance report at Day 44
  • 30 days of post-launch support

Transparency

Yes, we use AI. Here’s what that actually means.

AI-augmented, not AI-generated

We use Claude and GitHub Copilot as engineering tools, not as replacements for engineering judgment. Every suggestion is reviewed, tested, and approved. The model doesn’t ship code — Tim ships code. The model helps him do it faster.

The gap is in the training data

A model prompted by someone with 20 years of enterprise engineering experience produces dramatically different output than a model prompted by someone who just learned to code. The prompts, the context, the review criteria, the testing standards — all of that is the intellectual property that makes our AI use valuable, not generic.

Transparency is a competitive advantage

Most agencies using AI hide it. We don’t. We believe the honest answer builds more trust than the hidden answer, and that clients who understand what they’re getting are better clients. If you want to know exactly what tools we use and how, ask us on the discovery call.

“The difference between a $5 AI website and a $750 AI-augmented website is the 20 years of engineering judgment in between.”

— Tim, Chief Architect

Timeline

Day by day. Week by week.

  1. Day 1

    Intake call

    Free 45-minute discovery call

  2. Day 3

    Brief approved

    Site structure and copy direction signed off

  3. Day 3

    Build begins

    Tim starts construction

  4. Day 10

    V1 preview

    Live preview link delivered to you

  5. Day 12

    Revisions

    All feedback implemented within 48 hours

  6. Day 14

    Live

    Site deployed, domain connected, SSL active

  7. Day 44

    First report

    Automated performance report delivered

Ready to start?

Book your free discovery call. 45 minutes. No pitch, no pressure.

Book Your Discovery Call →